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Returns Policy

We accept returns, refunds and exchanges.


You can return your goods within 14 days of receipt if the item is unused and in the same condition that you received it. It must also be in the original packaging. We will not accept returned goods if they are damaged by you.


Once we receive your return, we will inspect it and send you an email to notify you of the approval or rejection of your refund. If you are approved, your refund will be processed as soon as possible except during extremely busy periods when there may be a short delay. Please note that credit card refunds can only be given to the original payer.


We only replace items if they are defective or damaged. To return your items, please send us an email at sales @ and send your item to: Exchanges, Dropswell, 53 Brearley Street, Birmingham, B19 3NS, UK.


Our return address is Returns, Dropswell, 53 Brearley Street, Birmingham, B19 3NS, UK.

We do not cover the costs of your return items unless by prior arrangement. If returning unopened, unwanted items for a refund, we do not refund original shipping costs. Full postage & packaging costs will be charged for returns or exchanges due to changing of mind or incorrect items being ordered.